IES Management College And Research Centre

CUSTOMER GENIUS:BECOMING A CUSTOMER-CENTRIC BUSINESS (Record no. 23798)

MARC details
000 -LEADER
fixed length control field 00624nam a2200169Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110309s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-81-265-2345-0
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Item number 13267
Classification number 658.812
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name FISK PETER;
245 ## - TITLE STATEMENT
Title CUSTOMER GENIUS:BECOMING A CUSTOMER-CENTRIC BUSINESS
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc CAPSTONE PUBLISHING (A WILEY COMPANY)
Place of publication, distribution, etc UNITED KINGDOM
Date of publication, distribution, etc 2010
300 ## - PHYSICAL DESCRIPTION
Extent 394
530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE
Additional physical form available note 320
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term CUSTOMER RELATIONSHIP MANAGEMENT
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Price effective from Barcode Date last seen Damaged status Source of acquisition Withdrawn status Current library Lost status Full call number Date acquired Not for loan Cost, normal purchase price Koha item type Home library Total Checkouts
11/03/2011 11113267 02/07/2011   BOOKS 4 SUCCESS   Main Library   658.812 / FIS / 13267 17/12/2009   375.00 Book Main Library  
11/03/2011 11113267 07/06/2022   BOOKS 4 SUCCESS   Main Library   658.812 / FIS / 13267 17/12/2009   375.00   Main Library  

Circulation Timings: Monday to Saturday: 8:30 AM to 9:30 PM | Sundays/Bank Holiday during Examination Period: 10:00 AM to 6:00 PM