SERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM
ZEITHAML VALARIE A. AND BITNER MARY JO. AND GREMLER DWAYNE D. AND PANDIT AJAY
SERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM - 5 - NEW DELHI TATA MCGRAW HILL EDUCATION PRIVATE LIMITED 2011 - 763 PAPER
978-0-07-070099-4
SERVICES MARKETING
658.89 (SER)
SERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM - 5 - NEW DELHI TATA MCGRAW HILL EDUCATION PRIVATE LIMITED 2011 - 763 PAPER
978-0-07-070099-4
SERVICES MARKETING
658.89 (SER)