Organizational Correctives for Improving Recognition of Near-Miss Events
Dillon,Ribon L.
Organizational Correctives for Improving Recognition of Near-Miss Events - 671-697
Despite decades of research on organizational disasters,such as events remain too common. Scholars across a wide range of disciplines agree that one of the most viable approaches to preventing the such catastrophes is ti observe near-misses and use them to identify and eliminate problems before they produce large failures.Unfortunately, these important warning signals are to often ignored because they are perceived as successes rather than near-misses(or near failures).In this article,we explore the effect of a climate increases the level of attention that observers pay to the underlying processes that generate an apparently successful outcome.Using a database of anomaly reports for unmanned NASA missions, we show that organizational safety climate and project stakes increase reporting rates of near -misses ,Both independently and interactively.In follow-up laboratory experiments, we confirm the independence of these effects to improve the likelihood that people differentiate near-miss outcomes from successes.Results suggest organizations can increase the recognition of near-misses with organizational messages that emphasize a positive safety climtate
Tinsley,Catherine H.
Madsen,Peter M.
Rogers,Edward W.
decisions under risk/ uncertainty individual decision making decision making
/ 5555748JA5
Organizational Correctives for Improving Recognition of Near-Miss Events - 671-697
Despite decades of research on organizational disasters,such as events remain too common. Scholars across a wide range of disciplines agree that one of the most viable approaches to preventing the such catastrophes is ti observe near-misses and use them to identify and eliminate problems before they produce large failures.Unfortunately, these important warning signals are to often ignored because they are perceived as successes rather than near-misses(or near failures).In this article,we explore the effect of a climate increases the level of attention that observers pay to the underlying processes that generate an apparently successful outcome.Using a database of anomaly reports for unmanned NASA missions, we show that organizational safety climate and project stakes increase reporting rates of near -misses ,Both independently and interactively.In follow-up laboratory experiments, we confirm the independence of these effects to improve the likelihood that people differentiate near-miss outcomes from successes.Results suggest organizations can increase the recognition of near-misses with organizational messages that emphasize a positive safety climtate
Tinsley,Catherine H.
Madsen,Peter M.
Rogers,Edward W.
decisions under risk/ uncertainty individual decision making decision making
/ 5555748JA5