DISNEY U : HOW DISNEY UNIVERSITY DEVELOPS THE WORLD'S MOST ENGAGED, LOYAL AND CUSTOMER-CENTRIC EMPLYOYEES (Record no. 31457)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02174 a2200181 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 131018b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-1-25-909733-1 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.3124 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | LIPP, DOUG |
| 9 (RLIN) | 11183 |
| 245 ## - TITLE STATEMENT | |
| Title | DISNEY U : HOW DISNEY UNIVERSITY DEVELOPS THE WORLD'S MOST ENGAGED, LOYAL AND CUSTOMER-CENTRIC EMPLYOYEES |
| Statement of responsibility, etc | LIPP, DOUG |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | NEW DELHI |
| Name of publisher, distributor, etc | MCGRAW HILL EDUCATION (INDIA) PRIVATE LIMITED |
| Date of publication, distribution, etc | 2013 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | XVIII, 222 |
| Other physical details | HARD |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Table of Contents<br/><br/>Note From the Author<br/>Prologue<br/>Pulling Back the Curtain: The Orientation<br/>Lesson #1: Setting the Stage for Success<br/>Lesson #2: Capture Hearts and Minds<br/>Lesson #3: It takes Art and Science<br/>Lesson #4: Gather Facts and Feelings<br/>Lesson #5: Be Willing to Change or Be Willing to Perish<br/>Lesson #6: Simplify the Complex<br/>Lesson #7: The Honeymoon Will End<br/>Lesson #8: Keep Plussing the Show<br/>Lesson #9: Beyond Orientation<br/>Lesson #10: The Language of Success<br/>Lesson #11: Giving Back<br/>Lesson#12: Communicate Globally<br/>Lesson #13: Work Hard, Play Hard<br/>Note from the Author |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Leadership lessons from the iconic brand that leaders in any industry can use to drive Disney-style success<br/><br/><br/><br/>Disney U tells the story of how Van France and his team started a business revolution in 1955 that eventually became the Disney U. The book examines how business leaders can use Disney University as a model for developing their own values and leadership programs to drive profits and growth.<br/><br/> A true Disney U insider, Lipp spent the bulk of his career at the Disney U<br/> The author was a member of the training department in the Disney U at Disneyland, and he helped create the first international version of the Disney Uas an expatriate manager in Japan at Tokyo Disneyland<br/> Lipp is an in-demand keynote speaker, trainer and consultant, and will make this book the centerpiece of all his engagements<br/><br/><br/><br/>Doug Lipp (Sacramento, CA) consults with global Fortune 100 corporations and is actively engaged giving talks about the lessons he learned at the Disney U. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | EMPLOYEE ENGAGEMENT |
| 9 (RLIN) | 11184 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Library | Main Library | 12/10/2013 | 108 | 440.00 | 658.3124/LIP/21735 | 11121735 | 07/06/2022 | 550.00 | 12/10/2013 |