IES Management College And Research Centre

Service quality excellence : (Record no. 38922)

MARC details
000 -LEADER
fixed length control field 00595nam a2200181Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150210s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9789350620090
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4013
Item number Rau
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Rau, R H G
9 (RLIN) 19144
245 ## - TITLE STATEMENT
Title Service quality excellence :
Remainder of title challenges and strategies
Statement of responsibility, etc R H G Rau and B V Ramana Murty
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc Excel Books
Place of publication, distribution, etc New Delhi
Date of publication, distribution, etc 2012
300 ## - PHYSICAL DESCRIPTION
Extent XI, 204 P.
Other physical details Paper
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service Management
9 (RLIN) 19145
Topical term or geographic name as entry element Quality Management
9 (RLIN) 19146
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Murty, B V Ramana
9 (RLIN) 19147
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Public note Collection code
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25423 11125423 01/06/2018 10/02/2015 Reference  
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25424 11125424 01/06/2018 10/02/2015 Management  
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25425 11125425 01/06/2018 10/02/2015 Management  
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25426 11125426 01/06/2018 10/02/2015 Management  
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25427 11125427 01/06/2018 10/02/2015 Management  
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25428 11125428 01/06/2018 10/02/2015 Management  
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25429 11125429 01/06/2018 10/02/2015 Management  
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25430 11125430 01/06/2018 10/02/2015 Management  
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25431 11125431 01/06/2018 10/02/2015 Management  
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25432 11125432 01/06/2018 10/02/2015 Management  
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25433 11125433 01/06/2018 10/02/2015 Management  
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25434 11125434 01/06/2018 10/02/2015 Management  
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25435 11125435 01/06/2018 10/02/2015 Management  
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25436 11125436 01/06/2018 10/02/2015 Management  
    Dewey Decimal Classification     Library Annexe Library Annexe 01/10/2015 New Leaf/ 071/ 10-January-2015 395.00   658.4013/ Rau/ 25437 11125437 01/06/2018 10/02/2015 Management  

Circulation Timings: Monday to Saturday: 8:30 AM to 9:30 PM | Sundays/Bank Holiday during Examination Period: 10:00 AM to 6:00 PM