IES Management College And Research Centre

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"THE BIG BOOK OF CUSTOMER SERVICE TRAINING GAMES:QUICK,FUN ACTIVITIES FOR TRAINING CUSTOMER SERVICE REPS, SALESPEOPLE, AND ANYONE ELSE WHO DEALS WITH"

By: Material type: TextTextPublication details: TATA MC-GRAW HILL PUBLISHING COMPANY LTD NEW DELHI 2004Description: 208ISBN:
  • 0-07-059042-7
Subject(s): DDC classification:
  • 4803 658.8
Available additional physical forms:
  • 196
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