CRM IN TELECOM CONCEPTS AND CASES SHANTHI, N.M.
Material type: TextPublication details: ICFAI UNIVERSITY PRESS HYDERABAD 2006Description: 205 PAPERISBN:- 81-314-0079-4
- 6329 658.812
- 459
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Book | Library Annexe | ICFAI(CUP /SH ) | 658.812/SHA/6329 (Browse shelf(Opens below)) | Available | 1116329 |
Total holds: 0
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658.812/KRI/9136 CUSTOMER RETENTION MANAGEMENT | 658.812/KUM/9153 THE ICFAI DICTIONARY OF CUSTOMER RELATIONSHIP MANAGEMENT: | 658.812/PRA/4690 UNDERSTANDING CRM | 658.812/SHA/6329 CRM IN TELECOM | 658.812/SRE/6724 CUSTOMER EXPERIENTIAL MARKETING | 658.81/ICF/4697 EFFECTIVE SALES MANAGEMENT - VOL.II | 658.81/SRE/6335 BELOW THE LINE MARKETING |
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