CUSTOMER VALUE MANAGEMENT:A GUIDE TO BEST-PRACTICE PROCESSES
Material type: TextPublication details: TATA MC-GRAW HILL PUBLISHING COMPANY LTD NEW DELHI 2005Description: 81ISBN:- 0-07-060334-0
- 6894 658.812
- 548
Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
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Book | Main Library | 658.812 / HEN / 6894 (Browse shelf(Opens below)) | Available | 1116894 |
Total holds: 0
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658.812 / HAR / 12957 CONNECTING WITH YOUR CUSTOMERS: | 658.812 / HAR / 3361 THE CUSTOMER CENTRED-ENTERPRISE:HOW IBM AND OTHER WORLD CLASS COMPANIES ACHIEVE EXTRA ORIDINARY RES | 658.812/ hbr/ 23568 DO YOU WANT TO KEEP YOUR CUSTOMERS FOREVER? | 658.812 / HEN / 6894 CUSTOMER VALUE MANAGEMENT:A GUIDE TO BEST-PRACTICE PROCESSES | 658.812 / HIC / 8222 MAKING CUSTOMER SERVICE HAPPEN:A SIMPLE AND EFFECTIVE GUIDE TO ACHIEVING UNBELIEVABLE CUSTOMER SATISFACTION WHILE REDUCING YOUR COS | 658.812/ HOF/ 19357 CUSTOMER WORTHY | 658.812 / HUB / 7076 CITIZEN MARKETERS:WHEN PEOPLE ARE THE MESSAGE |
548
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