COMPETING IN SERVICE ECONOMY:HOW TO CREAT A COMPETITIVE ADVANTAGE THROUGH SERVICES DEVELOPMENT
Material type:
TextPublication details: JOHN WILY AND SONS PVT LTD NEW JERSEY 2003Description: 190ISBN: - 81-265-0938-4
- 7421 658.812
- 647
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|
Book
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Main Library | 658.812 / GUS / 7421 (Browse shelf(Opens below)) | Available | 1117421 |
Total holds: 0
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| 658.812 / GUM / 5986 TOTAL RELATIONSHIP MARKETING: | 658.812 / GUP / 12067 CUSTOMER SERVICE IN RETAILING: | 658.812 / GUP / 6040 MANAGING CUSTOMERS INVESTMENTS: | 658.812 / GUS / 7421 COMPETING IN SERVICE ECONOMY:HOW TO CREAT A COMPETITIVE ADVANTAGE THROUGH SERVICES DEVELOPMENT | 658.812 / HAF / 6828 CUSTOMER VALUE MANAGEMENT:A GUIDE TO BEST-PRACTICE PROCESSES | 658.812 / HAR / 12957 CONNECTING WITH YOUR CUSTOMERS: | 658.812 / HAR / 3361 THE CUSTOMER CENTRED-ENTERPRISE:HOW IBM AND OTHER WORLD CLASS COMPANIES ACHIEVE EXTRA ORIDINARY RES |
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