"CUSTOMER SERVICE NIGHTMARES:10 TALES OF THE WORST EXPERINCES POSSIBLE , AND HOW THEY COULD HAVE BEEN FIXED"
Material type:
TextPublication details: VIVA BOOKS PRIVATE LTD NEWDELHI 2004Description: 149ISBN: - 81-7649-612-X
- 8721 658.812
- 857
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|
Book
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Main Library | 658.812 / FRI / 8721 (Browse shelf(Opens below)) | Available | 1118721 |
Total holds: 0
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| 658.812 / FOS / 7471 HOW TO BE BETTER AT CUSTOMER CARE: | 658.812 / FOU / 12805 WHY CUSTOMERS DON`T DO WHAT THEY`RE SUPPOSED TO DO...AND WHAT TODO ABOUT IT: | 658.812/ FRE/MOR/ 19254 UNCOMMON SERVICE: HOW TO WIN BY PUTTING CUSTOMERS AT THE CORE OF YOUR BUSINESS | 658.812 / FRI / 8721 "CUSTOMER SERVICE NIGHTMARES:10 TALES OF THE WORST EXPERINCES POSSIBLE , AND HOW THEY COULD HAVE BEEN FIXED" | 658.812/ GAL/ 18544 THE APPLE EXPERIENCE | 658.812/ GAL/ 18576 GREAT CUSTOMER CONNECTIONS | 658.812/ GAL//18230 WHAT TO SAY TO A PORCUPINE |
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