WHY CUSTOMERS DON`T DO WHAT THEY`RE SUPPOSED TO DO...AND WHAT TODO ABOUT IT:
Material type:
TextPublication details: MCGRAW-HILL NEW YORK 2007Description: 218ISBN: - 978-0-07-148622-4
- 12805 658.812
- C\6362
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|
Book
|
Main Library | 658.812 / FOU / 12805 (Browse shelf(Opens below)) | Available | 11112805 |
Total holds: 0
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| 658.812 / FIS / 13267 CUSTOMER GENIUS:BECOMING A CUSTOMER-CENTRIC BUSINESS | 658.812 / FOS / 3404 "SUCCESSFUL RELATIONSHIP MARKETING:NEW THINKING, NEW STRATERGIES, NEW TOOLS FOR GETTING CLOSER TO YOUR CUSTOMERS" | 658.812 / FOS / 7471 HOW TO BE BETTER AT CUSTOMER CARE: | 658.812 / FOU / 12805 WHY CUSTOMERS DON`T DO WHAT THEY`RE SUPPOSED TO DO...AND WHAT TODO ABOUT IT: | 658.812/ FRE/MOR/ 19254 UNCOMMON SERVICE: HOW TO WIN BY PUTTING CUSTOMERS AT THE CORE OF YOUR BUSINESS | 658.812 / FRI / 8721 "CUSTOMER SERVICE NIGHTMARES:10 TALES OF THE WORST EXPERINCES POSSIBLE , AND HOW THEY COULD HAVE BEEN FIXED" | 658.812/ GAL/ 18544 THE APPLE EXPERIENCE |
C\6362
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