CUSTOMER CARE EXCELLENCE: HOW TO CREAT AN EFFECTIVE CUSTOMER FOCUS
Publication details: KOGAN PAGE LIMITED 1992 LONDONEdition: 6Description: 278 PAPERISBN:- 978-0-7494-5705-1
- 6 658.812
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|
Book
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Main Library | Text Book | 658.812/Coo/15829 (Browse shelf(Opens below)) | Available | 11115829 |
Total holds: 0
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| 658.812/ SOM/ N-MAR/ 17430 MANAGING CUSTOMER VALUE | 658.812/Bar/Bla/Pin/15845 CREATING AND DELIVERING YOUR VALUE PROPOSITION : MANAGING CUSTOMER EXPERIANCE FOR PROFIT | 658.812/BLI/16454 CHIEF CUSTOMER OFFICER: GETTING PAST LIP SERVICE TO PASSIONATE ACTION | 658.812/Coo/15829 CUSTOMER CARE EXCELLENCE: HOW TO CREAT AN EFFECTIVE CUSTOMER FOCUS | 658.812/GON/KHA/16299 WHERE IS MY KETCHUP: HOW TO GIVE AND RECIVE EXCEPTIONAL CUSTOMER SERVICE | 658.812/HUM/HUN/16418 SCORING POINTS : HOW TESCO IS WINNING CUSTOMER LOYALTY | 658.812/KHA//16414 CUSTOMER RELATIONSHIP MANAGEMENT (CRM) |
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