BUSINESS COMMUNICATION : CONCEPTS, CASES, AND APPLICATIONS

By:

CHATURVEDI, P.D

Analytics: Show analyticsPublication details: PEARSON EDUCATION LIMITED 2011 DELHIEdition: 2Description: XXII, 332 P. PAPERISBN:

978-81-317-1872-8

Subject(s):

DDC classification:

651.7

Contents:

Table of Content Preface PART 1 THEORY OF BUSINESS COMMUNICATION The Profile of an Effective Communicator: A Case Study 1.Nature and Process of Communication 2.Organizational Communication 3.Intercultural Communication Skills PART 2 FORMS OF BUSINESS COMMUNICATION 4.Oral Communication 5.Conversation Skills 6.Listening 7.Non-verbal Communication 8.Written Business Communication PART 3 TYPES OF WRITTEN BUSINESS COMMUNICATION 9.Business Letters, Memos and E-mails 10.Report Writing PART 4 APPLICATIONS OF BUSINESS COMMUNICATION 11.Presentation Skills 12.Negotiation Skills 13.Business Etiquette 14.CVs, Personal Interviews, and Group Discussions 15.Writing a Summer Project Report 16.Written Analysis of Cases Appendix 1: Grammar, Usage, and Style Appendix 2: The Process of Research Appendix 3: A Sample Report

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Reference	Main Library	REFERENCE	651.7/ CHA/CHA/ 18614 (Browse shelf(Opens below))	Not For Loan		11118614

Total holds: 0

Table of Content

Preface
PART 1 THEORY OF BUSINESS COMMUNICATION
The Profile of an Effective Communicator: A Case Study
1.Nature and Process of Communication
2.Organizational Communication
3.Intercultural Communication Skills

PART 2 FORMS OF BUSINESS COMMUNICATION
4.Oral Communication
5.Conversation Skills
6.Listening
7.Non-verbal Communication
8.Written Business Communication

PART 3 TYPES OF WRITTEN BUSINESS COMMUNICATION
9.Business Letters, Memos and E-mails
10.Report Writing

PART 4 APPLICATIONS OF BUSINESS COMMUNICATION
11.Presentation Skills
12.Negotiation Skills
13.Business Etiquette
14.CVs, Personal Interviews, and Group Discussions
15.Writing a Summer Project Report
16.Written Analysis of Cases

Appendix 1: Grammar, Usage, and Style

Appendix 2: The Process of Research

Appendix 3: A Sample Report

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IES Management College And Research Centre

BUSINESS COMMUNICATION : CONCEPTS, CASES, AND APPLICATIONS