PART 1 INTRODUCTION TO ORGANIZATION THEORY AND DESIGN. 1. Introduction to Organizations. PART 2 ORGANIZATIONAL STRATEGIES AND STRUCTURE. 2. The Arrangement of Reporting Relationships. 3. Strategy and Effectiveness. PART 3 EXTERNAL FACTORS AND DESIGN. 4. Relationships between Organizations 5. Global Organization Design. 6. The Impact of Environment. PART 4 MANAGING ORGANIZATIONAL PROCESSES. 7. Organizational Conflict and Politics. 8. Organizational Decision-Making. 9. Corporate Culture and Values. 10. Organizational Innovation PART 5 INTERNAL FACTORS AND DESIGN. 11. Information and Control Processes. 12. Organization Size and Life Cycle. 13. Workplace Technology and Design Notes. Glossary. Name Index. Corporate Name Index. Subject Index.

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