Measuring the success of coaching : a step-by-step guide for measuring impact and calculating ROI Patricia Pulliam Phillips; Jack J Phillips; Lisa Edwards
Publication details: Viva Publishing House 2015 New DelhiDescription: xi, 227 p. PaperISBN:- 9788130930955
- 658.3124
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
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Book | Main Library ON SHELF | PERFORMANC | 658.3125/ Phi/Phi/ 31623 (Browse shelf(Opens below)) | Available | 11131623 |
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658.3125/ Koh/Deb/ 30455 Performance Management | 658.3125/ Phi/Phi/ 31623 Measuring the success of coaching : | 658.314 / KOH / 10053 Performance Management |
Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI provides an approach for objectively measuring success in coaching, allowing you to develop effective and efficient coaching programs and to demonstrate the return on investment of these programs. Part I of Measuring the Success of Coaching explains the concept of return on investment (ROI) in personnel coaching programs and how to measure it accurately. Part II consists of relevant, highly detailed case studies that show "evaluation in action," demonstrating how actual organisations have implemented coaching programs and effectively measured the ROI of those programs.
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