Results of search for 'ccl=(su:{Customer satisfaction})' › IES MCRC Information Resource Centre catalog

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	41.	The laws of brand storytelling: win―and keep―your customers’ hearts + minds by Walter, Ekaterina; Gioglio, Jessica Publication details: New York McGraw-Hill 2019 Availability: Items available for loan: Main Library (1)Collection, call number: 658.827/Wal/Gio/36432. Lists: Book Alert-Janaury-2019. Place hold Log in to add tags Add to cart (remove)
	42.	No cover image available Mechanics of engendering customer loyalty: A conceptual framework by Srivastavaa, Medha Rai, Alok Kr Material type: Text; Format: print ; Literary form: Not fiction In: RAVI aNSHUMAN V. IIMB Management Review Availability: Items available for loan: Main Library (1)Collection, call number: Vol 30, Issue 3/ 5559713JA2. Place hold Log in to add tags Add to cart (remove)
	43.	No cover image available A Strategic Initiative for Successful Reverse Logistics Management in Retail Industry by Panigrahi, Shrikant Krupasindhu Kar, Foo Weng Fen, Tan Ai Hoe, Lam Kah Wong, Melvin Material type: Text; Format: print ; Literary form: Not fiction In: BANIK, ARINDAM GLOBAL BUSINESS REVIEW Availability: Items available for loan: Main Library (1)Collection, call number: Vol 19, No 3/ 5558945JA9. Place hold Log in to add tags Add to cart (remove)
	44.	No cover image available A Study on Evaluating the Effectiveness of Training in Public Sector Bank by Arora, Veenu Talwar, Ritu Material type: Text; Format: print ; Literary form: Not fiction In: MURTHY, E N MANAGEMENT RESEARCH Availability: Items available for loan: Main Library (1)Collection, call number: Vol 18, No 1/ 55510045JA9. Place hold Log in to add tags Add to cart (remove)
	45.	No cover image available Gender Difference in Customer Satisfaction and Brand Loyalty Towards Banking Services. by Mittal, Manish Agrawal, Shrut Gupta, Ratish Material type: Text; Format: print ; Literary form: Not fiction In: MURTHY, E N MARKETING MANAGEMENT Availability: Items available for loan: Main Library (1)Collection, call number: Vol 18, No 1/ 55510044JA2. Place hold Log in to add tags Add to cart (remove)
	46.	No cover image available Perceived Recourse and Redress Risk: Is it Important in Forming Perception of Satisfaction? by Kansal, Purva Goel, Surit Material type: Text; Format: print ; Literary form: Not fiction In: MURTHY, E N BUSINESS STRATEGY Availability: Items available for loan: Main Library (1)Collection, call number: Vol 16, No 1/ 55510090JA7. Place hold Log in to add tags Add to cart (remove)
	47.	No cover image available Enhancing Customer Value Creation with Market Culture: Developing 7Cs Framework. by Madhani, Pankaj M Material type: Text; Format: print ; Literary form: Not fiction In: MURTHY, E N MANAGEMENT RESEARCH Availability: Items available for loan: Main Library (1)Collection, call number: Vol 17, No 3/ 5559189JA4. Place hold Log in to add tags Add to cart (remove)
	48.	No cover image available Customer satisfaction towards online trading by Kalpeshkumar Jani Edition: PG-17-15 Material type: Mixed materials Publication details: Mumbai ; IES Management College and Research Centre ; Apr-19 Availability: No items available. Log in to add tags Add to cart (remove)
	49.	No cover image available Empirical study on customer satisfaction towards Uber Cabs services in Mumbai by Richa Seth Edition: MM-16-20 Material type: Mixed materials Publication details: Mumbai ; IES Management College and Research Centre ; Nov-18 Availability: No items available. Log in to add tags Add to cart (remove)
	50.	No cover image available Customer satisfaction towards online trading by Kalpeshkumar Jani Edition: PG-17-15 Material type: Mixed materials Publication details: Mumbai ; IES Management College and Research Centre ; Apr-19 Availability: Items available for loan: Main Library (1)Collection, call number: Project re PG-Mar/17-19/4442760. Place hold Log in to add tags Add to cart (remove)
	51.	No cover image available Empirical study on customer satisfaction towards Uber Cabs services in Mumbai by Richa Seth Edition: MM-16-20 Material type: Mixed materials Publication details: Mumbai ; IES Management College and Research Centre ; Nov-18 Availability: Items available for loan: Main Library (1)Collection, call number: Project re MMM/15-18/4442617. Place hold Log in to add tags Add to cart (remove)
	52.	No cover image available Delighting the Customer: Creativity-Oriented High-Performance Work Systems, Frontline Employee Creative Performance, and Customer Satisfaction by Martinaityte, Ieva Sacramento, Claudia Aryee, Samuel Material type: Text; Format: print ; Literary form: Not fiction In: DEBORAH E. RUPP JOURNAL OF MANAGEMENT Availability: Items available for loan: Main Library (1)Collection, call number: Vol 45, Issue 2/ 55510279JA14. Place hold Log in to add tags Add to cart (remove)
	53.	No cover image available Impact of Housekeeping Services and Practices on Customer Satisfaction and Repeat Business by Bhatnagar ,Ekta Dheeraj , Nim Material type: Text; Format: print ; Literary form: Not fiction In: GILANI, MEENAKSHI PRABANDHAN Availability: Items available for loan: Main Library (1)Collection, call number: Vol 12, No 8/ 55510799JA4. Place hold Log in to add tags Add to cart (remove)
	54.	No cover image available Selecting a Logistics Service Provider for a Manufacturing Firm: Issues and Suggestions by Gupta, Srishti Jigeesh, Nasina Material type: Text; Format: print ; Literary form: Not fiction In: MURTHY, E N SUPPLY CHAIN MANAGEMENT Availability: Items available for loan: Main Library (1)Collection, call number: Vol 16, No 2/ 55510686JA4. Place hold Log in to add tags Add to cart (remove)
	55.	No cover image available Consumer Preference Towards Private Label Brands with Reference to Retail Apparel in India by Sunita Kumar Material type: Text; Format: print ; Literary form: Not fiction In: GILANI, MEENAKSHI INDIAN JOURNAL OF MARKETING Availability: Items available for loan: Main Library (1)Collection, call number: Vol 49, No 7/ 55510719JA5. Place hold Log in to add tags Add to cart (remove)
	56.	No cover image available An Assessment of the Mediating Effect of Customer Satisfaction on the Relationship Between Service Quality and Customer Loyalty. by Yadav, Manish Kumar Rai, Alok Kumar Material type: Text; Format: print ; Literary form: Not fiction In: MURTHY, E N MARKETING MANAGEMENT Availability: Items available for loan: Main Library (1)Collection, call number: Vol 18, No 3 /55510923JA1. Place hold Log in to add tags Add to cart (remove)
	57.	No cover image available The Relational Impact of Employee Satisfaction on Customer Satisfaction in Banking Industry: An Empirical Study by Pareek, Vandana Material type: Text; Format: print ; Literary form: Not fiction In: MURTHY, E N BANK MANAGEMENT Availability: Items available for loan: Main Library (1)Collection, call number: Vol 18, No 3/ 55511068JA3. Place hold Log in to add tags Add to cart (remove)
	58.	No cover image available Internal Service Quality: Insights from Healthcare Sector by Srivastava, Shefali Prakash, Gyan Material type: Text; Format: print ; Literary form: Not fiction In: SAGE PUBLICATIONS JOURNAL OF HEALTH MANAGEMENT Availability: Items available for loan: Main Library (1)Collection, call number: Vol 21, No 2/ 55510585JA8. Place hold Log in to add tags Add to cart (remove)
	59.	No cover image available The Effect of ATM Service Quality on Customer Satisfaction and Customer Loyalty: An Empirical Analysis by Aslam, Wajeeha Tariq, Ayesha Arif, Imtiaz Material type: Text; Format: print ; Literary form: Not fiction In: BANIK, ARINDAM GLOBAL BUSINESS REVIEW Availability: Items available for loan: Main Library (1)Collection, call number: Vol 20, No 5/ 55511230JA4. Place hold Log in to add tags Add to cart (remove)
	60.	No cover image available A Model of Customer Loyalty: An Empirical Study of Indian Retail Banking Customer by Kant, Rishi Jaiswal, Deepak Mishra, Suyash Material type: Text; Format: print ; Literary form: Not fiction In: BANIK, ARINDAM GLOBAL BUSINESS REVIEW Availability: Items available for loan: Main Library (1)Collection, call number: Vol 20, No 5/ 55511230JA0. Place hold Log in to add tags Add to cart (remove)
	61.	No cover image available How Consumer's Personal Reciprocity Influences Future Purchase Intention of Consumer Durables: An Empirical Study. by B., Harish Furtado, Raynette Series: . The IUP Journal of Brand Management ; XVI (2). Material type: Text; Format: print ; Literary form: Not fiction In: MURTHY, E N BRAND MANAGEMENT Availability: Items available for loan: Main Library (1)Collection, call number: MAR/ Vol 16, No 4/ 55511287JA3. Place hold Log in to add tags Add to cart (remove)
	62.	No cover image available Impact of electronic banking on customer satisfaction in India by Poonam Dalvi Edition: MF-18-3 Material type: Text Publication details: Mumbai IES Management College and Research Centre Apr-22 Availability: Items available for loan: Main Library (1)Collection, call number: Project Report -Finance MFM/18-21/4443319. Place hold Log in to add tags Add to cart (remove)
	63.	No cover image available A study on customer satisfaction towards digital banking in India during Covid-19 by Sachin Shelar Edition: MF-18-25 Material type: Text Publication details: Mumbai IES Management College and Research Centre Apr-22 Availability: Items available for loan: Main Library (1)Collection, call number: Project Report -Finance MFM/18-21/4443327. Place hold Log in to add tags Add to cart (remove)
	64.	No cover image available A study of customer satisfaction at PSU Banks by Akshay Shivalkar Edition: M-18-54 Material type: Text Publication details: Mumbai IES Management College and Research Centre Apr-22 Availability: Items available for loan: Main Library (1)Collection, call number: Project Report-General Management MMS-Gen/18-20/4443342. Place hold Log in to add tags Add to cart (remove)
	65.	No cover image available A STUDY ON CUSTOMER SATISFACTION TOWARDS AMAZON`S SUCCESS JOURNEY by RITIKA SACHDEV Edition: PG-20- 146 Material type: Text Publication details: Mumbai IES Management College and Research Centre Apr-22 Availability: Items available for loan: Main Library (1)Collection, call number: Project Report-Marketing PG-Mar/20-22/4443676. Place hold Log in to add tags Add to cart (remove)
	66.	No cover image available Customer Empowerment, Customer Retention and Firm's Performance: The Mediating Role of Innovation and Customer Satisfaction. by Kataria, P Kumar, S Gupta, V. P Material type: Text; Format: print ; Literary form: Not fiction In: MANIMALA, MATHEW J. ( EDITOR) SOUTH ASIAN JOURNAL OF MANAGEMENT Availability: Items available for loan: Main Library (1)Collection, call number: JRNL/ GEN/Vol 30, Issue 1/55513583JA7. Place hold Log in to add tags Add to cart (remove)
	67.	No cover image available Effect of Customer Loyalty Programmes on Consumer Emotional Loyalty in Emerging Grocery Retail Market: An Empirical Analysis by Cherukuri Jayasankaraprasad Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Publishing India Group March 2023 In: International Journal on Customer Relations Availability: Items available for reference: Main Library: Not for loan (1)Collection, call number: INT/JOU/MAR/55513751JA3. Log in to add tags Add to cart (remove)
	68.	No cover image available Cultivating Customer Loyalty in the Digital Age: Strategies, Challenges and Best Practices for Businesses by Riktesh Srivastava \| Material type: Text; Format: print ; Literary form: Not fiction In: International Journal on Customer Relations Availability: Items available for loan: Main Library (1)Collection, call number: JRNL/MAR/Vol 11, No 2/55514107. Place hold Log in to add tags Add to cart (remove)

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