IES Management College And Research Centre

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1.
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Perceived Service Quality and Consumer Satisfaction : An Empirical Study from Direct to Home (DTH) TV Industry by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: GILANI, MEENAKSHI INDIAN JOURNAL OF MARKETING
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 47, No 8/ 5557635JA3.

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2.
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Assessment of SERVQUAL Model in Hospitals Located in Tier II Cities of India by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: SAGE PUBLICATIONS JOURNAL OF HEALTH MANAGEMENT
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 20, No 1/ 5558629JA3.

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3.
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Measuring Service Quality and its Relationship with Customer Patronage at a Car Dealership in South Africa by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: GILANI, MEENAKSHI INDIAN JOURNAL OF MARKETING
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 48, No 9/ 5559443JA4.

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4.
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Factors Influencing Service Quality Perception in Indian Life Insurance Sector by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: BANIK, ARINDAM GLOBAL BUSINESS REVIEW
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 20, No 4/ 55511087JA12.

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5.
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A Review of Healthcare Service Quality Dimensions and their Measurement by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: SAGE PUBLICATIONS JOURNAL OF HEALTH MANAGEMENT
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 21, No 1/ 55510281JAJA6.

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