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"SATISFIED CUSTOMERS TELL THREE FRIENDS,ANGRY CUSTOMERS TELL 3000:RUNNING A BUSINESS IN TODAY'S CONSUMER-DRIVEN WORLD"

By: Material type: TextTextPublication details: DOUBLEDAY U S A 2008Description: 193ISBN:
  • 978-0385-52272-4
Subject(s): DDC classification:
  • 11313 658.812
Available additional physical forms:
  • 168
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Book Book Main Library 658.812 / BHA / 11313 (Browse shelf(Opens below)) Available 11111313
Total holds: 0

168

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