IES Management College And Research Centre

Image from Google Jackets

TOTAL QUALITY MANAGEMENT N SRINIVASA GUPTA AND B. VALAMATHI

By: Contributor(s): Publication details: TATA MCGRAW-HILL NEW DELHI 2009Edition: 2Description: XII, 212 P. PAPERISBN:
  • 9780070153646
Subject(s): DDC classification:
  • 658.562
Contents:
1. Introduction to Total Quality Management 2. Customer Satisfaction 3. Statistical Process Control 4. TQM Tools 5. Quality Systems Summary Review Questions
Summary: Total Quality Management is an effective tool to manage and lead organizations towards the path of quality and excellence. This book deals with the fundamental principles, significance and implementation techniques of quality management. Comprehensive in its coverage, the book targets undergraduate engineering students of various universities.
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Book Book Library Annexe QUALITY CO 658.562/ GUP/VAL/ 22934 (Browse shelf(Opens below)) Available 11122934
Total holds: 0


1. Introduction to Total Quality Management
2. Customer Satisfaction
3. Statistical Process Control
4. TQM Tools
5. Quality Systems

Summary
Review Questions

Total Quality Management is an effective tool to manage and lead organizations towards the path of quality and excellence. This book deals with the fundamental principles, significance and implementation techniques of quality management. Comprehensive in its coverage, the book targets undergraduate engineering students of various universities.

There are no comments on this title.

to post a comment.

Circulation Timings: Monday to Saturday: 8:30 AM to 9:30 PM | Sundays/Bank Holiday during Examination Period: 10:00 AM to 6:00 PM