Human nature and the practical psychology of work --
Shrinkers and clingers: avoidant and dependent employees --
Emoters and reactors: histrionic and borderline employees --
Preeners and predators: narcissistic and antisocial employees --
Detailers and vigilantes: obsessive-compulsive and paranoid employees --
Oddballs and spoilers: schizoid and passive-aggressive employees --
Working wounded: mental disorders on the job --
Brain alert: neuropsychological disorders at work --
Sick and tired: mind-body syndromes in the workplace --
What a job: managing dysfunctional employees --
Danger zone: handling workplace violence --
Tough at the top: organizational stress management and leadership --
Bibliography and further reading --
Index.

"Presented in jargon-free, understandable language, From Difficult to Disturbed gives you unparalleled insight into practical psychology and human nature that you can immediately apply to your own unique managerial challenges. From showing you how to encourage higher productivity, fewer sick days, and less staff turnover to helping you decrease the number of disciplinary problems you're likely to encounter, this eminently practical book will make you a unique asset to your organization."--Jacket.