Contents

PART 1: THE BASIS OF GLOBAL MANAGEMENT THEORY AND PRACTICE

1. Management: Science, Theory, and Practice

2. Management and Society: The External Environment, Social Responsibility, and Ethics

3. Global, Comparative, and Quality Management

PART 2: PLANNING

4. Essentials of Planning and Managing by Objectives

5. Strategies, Policies, and Planning Premises

6. Decision-Making

PART 3: ORGANIZING

7. The Nature of Organizing, Entrepreneuring, and Reengineering

8. Organization Structure: Departmentation

9. Line/Staff Authority, Empowerment, and Decentralization

10. Effective Organizing and Organization Culture

PART 4: STAFFING

11. Human Resource Management and Selection

12. Performance Appraisal and Career Strategy

13. Managing Change through Manager and Organization Development

PART 5: LEADING

14. Human Factors and Motivation

15. Leadership

16. Committees, Teams, and Group Decision-Making

17. Communication

18. The System and Process of Controlling

19. Control Techniques and Information Technology

20. Productivity, Operations Management, and Total Quality Management

This new edition of Essentials of Management continues to integrate theory with practice. While maintaining the international and leadership perspectives, innovation as a new perspective has been introduced in this edition. Numerous examples and cases present in this text illustrate the application of concepts and theories to Indian environment.

The book is based on integrative systems model which not only integrates all the five functions of management (planning, organizing, staffing, leading and controlling) but also links the enterprise with its external environment.