Service Operations Management : Improving Service Delivery Service Robert Johnston and Graham Clark
Material type:
TextSeries: ; 2Analytics: Show analyticsPublication details: Delhi Pearson Education 2008Description: 516 p. PaperISBN: - 9788131715208
- 658.5
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
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Reference
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Main Library | 658\ Joh\ Cla\ 33486 (Browse shelf(Opens below)) | Not for loan | 11133486 | |||
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Reference
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Main Library | 658\ Joh\ Cla\ 33487 (Browse shelf(Opens below)) | Not for loan | 11133487 |
Total holds: 0
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| 658 / JOA / 10582 THE END OF MANAGEMENT AND THE RISE OF ORGANISATIONAL DEMOCRACY: | 658/ JOH/ AGG/ 19239 BUSINESS INTELLIGENCE | 658\ Joh\ Cla\ 33486 Service Operations Management : | 658\ Joh\ Cla\ 33487 Service Operations Management : | 658\ Joh\Agg Competitive Intelligence: | 658 / JON / 11320 POUR HEART IN IT:HOW STARBUCKS BUILT A COMPNAT ONE AT A TIME:HOW STARBUCKS BUILT COMPANY ONE CUP AT A TIME | 658 / JON / 289 LEAN THINKING:BANISH WASTE AND CREATE WEALTH IN YOUR CORPORATION |
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