IES Management College And Research Centre

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Introduction to the special issue on the intersection of professional selling and service by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: AHREANE, MICHAEL JOURNAL OF PERSONAL SELLING AND SALES MANAGEMENT
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 37, No 1/ 5557313JA1.

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Familiarity breeds contempt: perceived service and sales complacency in business-to-business relationships, by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: AHREANE, MICHAEL JOURNAL OF PERSONAL SELLING AND SALES MANAGEMENT
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 37, No 1/ 5557313JA4.

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The role of delight in driving repurchase intentions by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: AHREANE, MICHAEL JOURNAL OF PERSONAL SELLING AND SALES MANAGEMENT
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 37, No 1/ 5557313JA5.

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Generating leads with sequential persuasion: should sales influence tactics be consistent or complementary? by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: AHREANE, MICHAEL JOURNAL OF PERSONAL SELLING AND SALES MANAGEMENT
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 37, No 2/ 5557710JA1.

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Translating sales effort into service performance: it's an emotional ride by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: AHREANE, MICHAEL JOURNAL OF PERSONAL SELLING AND SALES MANAGEMENT
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 37, No 2/ 5557710JA2.

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Meta-analyses in sales research by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: AHREANE, MICHAEL JOURNAL OF PERSONAL SELLING AND SALES MANAGEMENT
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 37, No 2/ 5557710JA4.

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Are sales as we know it dying … or merely transforming?, by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: AHREANE, MICHAEL JOURNAL OF PERSONAL SELLING AND SALES MANAGEMENT
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 37, No 4/ 5558343JA1.

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Effects of top-performer rewards on fellow salespeople: a double-edged sword by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: AHREANE, MICHAEL JOURNAL OF PERSONAL SELLING AND SALES MANAGEMENT
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 37, No 4/ 5558343JA2.

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Generating and sharing of market intelligence in sales teams: an economic social network perspective by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: AHREANE, MICHAEL JOURNAL OF PERSONAL SELLING AND SALES MANAGEMENT
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 37, No 4/ 5558343JA3.

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The role of formal information sharing in key account team effectiveness: does informal control matter and when by
Material type: Text Text; Format: print ; Literary form: Not fiction
In: AHREANE, MICHAEL JOURNAL OF PERSONAL SELLING AND SALES MANAGEMENT
Availability: Items available for loan: Main Library (1)Collection, call number: Vol 37, No 4/ 5558343JA4.

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